Testimonials - Auckland Geeks Reviews

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They come to you. They take your PC if they have to. They fix the PC! Convenient, ready at short notice, marvelous customer service, dedicated to getting your machine up and running. Well worth the cost, 10/10, would use again and am recommending them to you reading this right now.

Great fast and efficient service. Called at 13:15 with an issue and they were on site and issue diagnosed and fixed by 15:30. Exceptional service and great communication with the team. Highly recommended

Jason has exceeded my expectations. Very high standard of service and personable. Auckland Geeks is an absolute RECOMMEND

Gareth & Jason ( & the rest of the team ) were amazing, sorted out my PC and installed Starlink so now we have amazing Internet connectivity. Highly recommend these guys.

This afternoon I had an appointment booked with a technician from Geeks on Wheels to set up a new laptop for me. This involved setting up all the basic instillations and functions on the new as well as selecting and transferring a lot of material from the old laptop. At times my requests and the ensuing processes were not straight forward yet this young man seemed up to every challenge, he kept cool and confident through any frustration and was an absolute pleasure and inspiration to deal with. I am a senior who has very limited technology skills and I was dreading this exercise as on previous occasions when my children were asked to help with such tasks we were all left nearly tearing our hair out by the end of the session. Today Kai was so obliging, even changing his next appointment with a client to enable us to finish the job and at all times was very patient and respectful. I cannot commend him enough and am delighted that such services as Geeks on Wheels is available and with such competent and first rate personnel as Kai K. Thank you. Anna N.

Hello Auckland Geeks,
I wanted to thank you so much for your excellent service and problem-solving.
As you know, we were having very frustrating wifi and printer issues at our home office. Your team came in and fixed everything for us on the same day.
I’ve had the odd small issue since then which you have fixed for me via remote access, this service is exceptional and so needed when working from home.
I highly recommend your services and your professionalism.
Thank you again. I will be
back in touch with the next project.

I just had my MacBook Air 13.3 repaired by this great team. They quoted me $830 in comparison to another company who quoted me $1300! I also was shocked with the speed and efficiency they had my screen replaced in 2 days over the weekend whereas that other company told me it’ll take 8 days with a fake apple screen BUT if I wanted a real apple screen I’d have to wait longer so I was shocked when he said “we will drop it off Sunday but worst case Monday” I was happy to say that worked with me 🙂 definitely recommend

Very quick response to my request for help, and was lucky to get a tec out the next day. Sadly my laptop was not able to be fixed on the spot, but was return quickly and working again. Not having a call out fee was a good reason for using Auckland Geeks. And the fact if they were not able to repeat I would not of been charged. Lucky it was all fixed and a full backup done. Thanks Kai

Great job guys, good communication, good costumer service and Thanks to Jason, our computer is working perfectly. I recommend their services.

Excellent service at an excellent price. I found Auckland Geeks extremely helpful and friendly. their knowledge is extensive and makes great recommendations. They built me an awesome PC and configured my networking. I strongly recommend their services to anyone.

Really want to thank Auckland Geeks for saving my hard drive data. What total legends! They came to my apartment to collect it, (note this was prior to lockdown), dropped it off again, showed me how to access the saved data and upload it to the cloud continue to provide after-service care AND they helped me with a payment plan. Brilliant service! Cannot recommend these guys highly enough. Already enlisting their service again for other IT issues. Thanks team

Just a quick note to thank Auckland Geeks for their prompt assistance in solving my computer issues. Very helpful and nothing was a problem. Highly recommend. Thanks

Great service! was really helpful and friendly and always had quick contact with updates and any new information! Would highly recommend for any job small or big!

Many thanks to Auckland Geeks for the friendly and prompt service provided to visit and check my computer, then take it away and return after a deep clean to sort out after a scammer gained access to it, all in less than 24 hours. Thank you so much Auckland Geeks for the fantastic service you offer, my computer is now running better, faster, and safer than it ever was.

We want to thank Gareth at Auckland Geeks for their fast and efficient service to get our printer installed and connected to our computer.

They also updated our computer and sorted out our Wifi issues and nothing was too much trouble for him. They took our hard drive away with him and worked on it overnight and brought it back the following morning. their communication and service was outstanding.

We would recommend Auckland Geeks to anyone who needs help with their computer. Thank you .

Great, honest, professional service. I called Auckland Geeks with a PC issue and Gareth was at my door in less than an hour (contactless) he made things easy to understand and was very efficient – Highly recommended. Thanks again Gareth.

Gareth has been a great help to me when my laptop froze up. He got my old laptop up & running so I could continue to do business then drove out same day to pick up my laptop. He fixed the laptop same day & I was able retrieve my information that night. Courteous, great customer support & a true professional. Highly recommended. Red McCabe.

Thank you for the IT help. Gareth provided prompt service and understood exactly what our needs were. He is an excellent communicator and I would highly recommend him. I was very impressed at how efficiently and effectively he assisted us with our IT needs, even under strict Lockdown conditions. I will definitely ask for his services again for any future issues and have recommended him to colleagues.

Communication and service from Gareth and Auckland Geeks were awesome and well worth the money especially considering I needed my laptop fixed at short notice. Had same-day pick up and even has a drop-off service. Would definitely recommend their services.

Gareth did a great job – fast, professional response, very knowledgeable, and helpful. Great, easy-to-understand communication and he got my iMac back working even better in no time.

Service was amazing and prompt communication made it very easy in these stressful times. Gareth was very friendly and helpful

“Highly recommend, super helpful, quick and efficient. Lovely to deal with. Thank you 😊

Hi Gareth – just a note to say thank you for the prompt and helpful service you provide.

I am elderly and came to computers late in life and often become bewildered when trying to do certain things.

You explain clearly and with lots of patience and I feel much more confident now and you have shown me lots of helpful tips to make my life easier.

Best wishes for future – I’m sure I’ll be in touch again.

Carolyn Anderson